OPERATED, TESTED, MAINTAINED, TROUBLESHOT AND REPAIRED ballistic missile
weapons systems. Aligned and calibrated all areas of the missile system, launcher system, and
various test systems. Troubleshot and repaired digital, electrical, and electronic systems; cooling
and heating systems; and control systems using electromechanical devices, hydraulics, and pneumatics. Utilized standard electronic test equipment such as meters, oscilloscopes, logic
probes, logic analyzers, DOS-based computers for word processing as conducted administrative
record keeping tasks. Analyzed capacity data and developed capacity plans for appropriate level
enterprise-wide systems. Managed equipment and software for system backups and recovery of
applications and data. Tested and troubleshot hardware and software problems.

COMMUNICATED PRODUCTIVELY, both orally and in writing. Regularly delivered
briefings to senior staff on the status of systems, projects, and operations. Established
collaborative working relationships with stakeholders to accurately assess needs; provided
information or assistance; resolved problems, and satisfied expectations. Listened attentively to
others; attended to nonverbal cues and responded appropriately. Identified and analyzed
problems; distinguished between relevant and irrelevant information to make logical decisions
and develop solutions. Offered clear oral presentations of complex concepts, adeptly adjusting
technical complexity to accommodate a wide range of audiences. Ensured all written materials
were clear, accurate, and timely prepared. Safeguarded that requirements for classified material
were properly followed.